10-03-2010
09:10 PM
13 Loves
My brother and I recently flew from PHL to RSW to visit my dying father. We weren't really feeling all that great to boot and the staff on both flights were fanatastic. They had a fun time chatting passengers up and doing their "thing" to remind us of safety measures (seatbelts, flotation devices, etc.) that when we left the airplane we felt better than when we got on. My brother and I want to say thanks for making our flights a little fun in light of our visit. We really appreciate fun people and Southwest for their vitality, on time schedules, and all around people skills or customer service. Keep up the great job and I'll continue to fly you guys.
PS. I attended the Advent conference in Las Vegas 10/20-22 at the Bellaggio and Mr. Putnam was our motivational speaker. I felt very uplifted after his speech and I want to tell you, although I finally found a job, I would've loved to work for you all. I can say that Southwest is definitely tops. Again keep doing what you do and keep fares reasonable and you guys will always come out on top.
Janine Murphy
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