Was excited about this new feature in Oakland. My wife and I arrived, and were directed to the end of the line.....a very, very, very, very, very, long line. Had we gone to the counter (as one line jumper that got tossed after a few minutes did), we would have spent less time waiting in line. Not very "express." The line manager however, did a great job, but, this did not work out nearly as I had expected. Good thing I gave myself two hours.
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