SW beats the crap out of Delta, US Airways, United, etc... Their planes are all run down and are falling apart. I'm not against large people, but why would I believe Smith anymore than the airlines. Fact is - he is big and needs "2" seats people. If two seats were available - then he flies - if not - then he doesn't!
If you have ever had to sit crammed into a seat next to someone who "obviously" hangs over into your seat then you could understand the policy. There is nothing worse than being stuck on a flight and having to keep your shoulders squeezed into your chest because you can't have the space you paid for.
The "mistake" here was not knowing he would take 2 seats and selling him 1 then letting him on the plane! I will still fly Southwest and have some consideration "ALSO" for the people around you - yeah - you two Mr/Mrs tell a stranger your life history (whether they want it or not) at 5 times the sound level of normal speech volume! If they ever start permitting cell phone usage on flights my family and I will be traveling by car only!
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