I started flying for the very first time in my life in Sept 2004 - going from Norfolk, VA to Baltimore, MD and back weekly for months.
After the first flight (and I was fearful), I became a staunch SWA supporter and now love to fly ... only SWA, of course! The SW
employees - in the air and on the ground - are the friendliest, funniest, most caring and respectful group of people ever.
Kudos to you all! jhd
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