Hello there,
I am not sure I am writing to the appropriate place? But I need to make a comment on an outstanding employee.
On July 26th I was on flight #2472 and wanted to comment on the flight attendant who's name is "Brent Dansby". What an awesome person he is!!!
I must say Brent was absolutely great. I was having a really tough day and Brent came to my rescue. He is EXACTLY the reason I fly with Southwest. I hope his superiors have the chance to know what an outstanding employee they have in him. He went out of his way to make me comfortable and showed a lot of compassion doing his job. He went way above board and I appreciated having on my flight that day.
I would love to thank him again for all of his help, and his compassion he gave me that day. Please forward this to him (and his superiors) for me.
I will be taking the same flight soon, and I hope I might have the opportunity to see him again.
Thanking him again, Jeannie
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