02-15-2010
11:35 PM
1 Love
In the past two years, I have logged more than 150,000 air miles on almost every airline in the sky. Southwest is and remains my favorite because of the way I have watched them treat their passengers. I have never seen the air crew be hostile or rude to any passenger that didn't start a problem on the flight, and I have to question the reported incident by Mr. Smith. Sure, it can be difficult with passengers, but SWA has always been professional in my observations.
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