Over the past 15 years, I have logged over 1 million miles on various airlines. In the past two years, over 90% of my travel has been on Southwest Airlines.
There are two major reasons that I prefer to fly on Southwest - 1) Southwest allows you to cancel a flight without penalty as long as the credit is used within a year. 2) Southwest treats ***ALL*** of its customers equally.
With OPEN seating, all passengers have an equal shot at getting a decent seat. No seat is reserved for frequent flyers, gold club, super platinum members or for the cute blonde that the gate agent has taken a liking to.
With OPEN seating, passengers are motivated to get into a seat and the planes actually take off ON TIME.
With OPEN seating, passengers are forced to arrive ON TIME as opposed to showing up at the gate two minutes before take-off.
Six months ago, I flew United for the first time in years. There were SEVEN groups seated prior to general boarding . After waiting 20 minutes, I shouted out, "When does the steerage class fnally get to board."
... View more