02-16-2010
11:16 AM
Linda,
I'm sure you meant well but it's definitely not the apology that I would think Kevin Smith would was looking for. In fact he doesn't want an apology he wants the Truth put out to the public, and to us, the other potential customers who have to be worried about getting kicked off a SouthWest flight just because they're bigger than what SouthWest deems a perfect human.
As of now, never will I or my family every fly Southwest airlines.
Joel.
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