02-15-2010
03:17 PM
Thank you Southwest. It's a good thing I was made aware of this policy so I don't need to bother booking any future flights with you. I'm 6' tall, 240 pounds - and don't want to get stuck buying a second ticket if some wannabe Ally McBeal stewardess and her captain think I'm overweight. Humiliating customers is NEVER good for business. Hopefully other airlines will rethink their policies after YOU go out of business, which will hopefully be soon.
...With all the delays at the airports anyway, it probably costs less & takes about as much time to drive.
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