I've tried several times to get DING working. I've allowed the sites (southwest.com and ding.southwest.com) on all firewalls (Norton and Windows). I have cable internet connection with no problems with any other sites or applications. In the SWA FAQ it said if you can access ding.southwest.com in your browser window then you can access from DING. Well, I can access it from my browser, but in DING I get this message: "A communication error has occurred. Please check your Internet connection and click "retry" to attempt to connect". My connection is fine, so I'm at a loss of what to do. Help please.
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