Great idea of having the CEO, Gary Kelly, a cowboy from Toy Story.
I always think of cowboys from the SW in our America history.
I want to take this opportunity to thank SW Airlines. We have family
living in Colorado & have noted unexpected good customer service. Obviously, you attempt to hire people that treat others kindly.
Above all, I pray for safety for us in the air, but your best prices & good
customer service keep us coming back. I am so happy that you allow us free check in luggage. In a time of pinching pennies, I am happy
you have a great safety record. Your flights are full to capacity, but I
understand why!!! I pray for success for your Airlines with a good
safety record always.
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