02-17-2010
11:42 AM
1 Love
If you don't want large people to fly on your planes just call yourselves Slimwest Airlines!
I have checked the blogs on both sides of the story and you guys have been caught in a huge lie (pun intended). SWA is full of corporate shit as usual!!! Wake-up and examine your policies and procedures for these incidents. Customer service dropped the ball on this one big time. An apology with a voucher shows how petty you really are!!
You should be taking a proactive approach to customer service or you will all be talking to customer service of the unemployment lines!!!
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