I love Southwest! I love the fact that they don't charge for baggage and I love the fact that they're always on time. I fly 2 or 3 times a year and its always Southwest. If the flight is supposed to leave at 7:40, I tell you at 7:40, that plane is backing out of the gate. I check my watch each time I fly and they've never been late in my experience. I fly to Phoenix from Las Vegas every February for a conference and there's always the same flight attendent. I never got her name, but she's a tall blond with glasses and a fantastic sense of humor!! Keep up the great work, Southwest!!!
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