Our organization recently had a trip from MCO to MCI and back and you are our approved airlines for Embarq. Our CEO, Tom McEvoy talks about your company all the time in our company meetings and we aspire to be more customer focused like you.
On 1/16/08 we flew out of Kansas City as a snow storm was just coming in. Your competitors were cancelling flights right and left, but not SW. You were on time and as usual fun.
We wanted to thank Servontae Pasley and Ronald Suarez from Flight #3061for making our trip awesome. We obviously had a lot of people on the plan and they took the time to talk to us about our organization and found out who we were and then thanked us for flying SW over the loud speaker. They said we were the most fun, but that is a 2 way relationship that they fostered well.
Thanks for always being consistent in our customer service.
By the way, Servontae and Ronald both asked if they could be on our flight next time Embarq has a company event. We luv you guys, you are always our first choice for flying.
Karen
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