Goodbye Southwest. Your RR program was the ONLY reason I was a loyal customer. I booked about 20 flights with you last year...never flew anybody but SW.
I'm certainly not stupid enough to pay double and triple the price just to get more points. Talk about an insult!
From here on, I will book the cheapest flight I can find. Frontier and Delta will be getting a lot more business.
And oh yeah...I'm canceling the SW Visa card.
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