01-10-2011
09:59 PM
4 Loves
I, for one, would like to give the new program a chance. I have been a loyal SW flier for 10 years, and I really liked the old RR program. But, from what I've seen on the intro website, the new plan seems more flexible, if also more complicated. I'm sure SW will be listening to its customers very closely over the next several months, as they express their opinions with their keyboards (and their dollars), and will tweak the program as necessary.
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