02-15-2010
12:37 PM
1 Love
Not So Silent Bob.....Ive flown southwest for years and will now be switching my airline permanently. While I understand policies I cannot understand why you would not inform someone prior to being seated on a plane that they were to large for one seat. I would think you would inform them in a private and polite manner. While I'm not the size of Kevin Smith I can assure you that this passenger will not take the chance of you finding some other way to humiliate me. What a disappointment. You owe him more than a website apology. Shame on you!!!
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