03-15-2011
11:50 AM
3 Loves
I fly a lot. 8 to 10 domestic trips per month and at least one international flight to Asia each month. The program change has been diffcult and the new web tool does not show reservations I make with my wifes companion pass or my childrens flights, forcing me to make "paper copies" of all reservations for them. It seems so rare for SW to do something that defies common sense, what am I missing?
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