03-04-2011
04:37 PM
4 Loves
Why am I not able to book a rapid reward flight online or in person for that matter? I have been trying for 3 days...have called and have yet to speak to anyone? I understand there are issues with rolling out a new system but the least you could do is communicate. There is nothing on your website to assure loyal rapid reward members that these issues are going to be resolved anytime soon. I am going to be forced to purchase tickets on another airline while I am waiting for Southwest to fix this. This forum is fine.....but its not answering my questions.
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