If only the customer service skills matched the creativity of the costumes. SW SUCKS as an airline. Customer service is a foreign concept to the employees there and they need to RETHINK the mission and RETRAIN in customer service skills. Your no assigned seat policy is a JOKE for people traveling with young children. Your "Who gives a CRAP" attitude by inflight as well as other employees is viewed by the general public. I CAN say WE DO give a crap and we HAVE a choice and the choice is we will NEVER EVER EVER fly this piece of crap airline again EVER.... Customer service WHAT A JOKE.
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