Arriving at curbside check in at Port Columbus, Ohio at 9:00 a.m. for a 9:20 flight,on Tuesday, Feb 21st, I was thinking no way am I going to make this flight. (I will be honest....I overslept and add to that it was a rainy messy morning trying to get to airport through rush hour morning traffic which was horrible). One of the gentlemen quickly took my bags, got them tagged (late check-in tag of course!) and said he would do his best to get my bags on the flight. No guarantees. As I was hurrying to get to security check point, I crossed paths with this gentleman personally wheeling my bags through the terminal himself! I made my flight with 5 minutes to spare....whew, now wondering if my luggage made it. Arriving at my destination (Houston Hobby)....found my way to baggage claim. As the luggage began to come through and go around and around (saw the same yellow bag 4 times!), was beginning to think my bags did not make it. Then realized I was standing at the wrong belt!! When I got to the right belt.....there they were!! :)
Once at my daughters house and opening my luggage, found that one of the bags had been opened and inspected. I have no problem with this, we must do what we have to do. The contents of my bag had not been disturbed at all! I only mention this because this extra step, added to my late arrival, just surprised me even more that my bags made it. In my panicky, stressed state at curbside, I didn't even try to dig into my purse to find a tip for this gentleman. He SO deserves one. I only wish I could find out who he was and honestly get something to him. I love Southwest!!
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