This new program does not seem user friendly...at least to the consumer...as a fairly new member of the RR program...I was really enjoying the ease of the program and the ability to really reap the benefits!! I even signed up for the CC...really against my better judgement...I am against the $59 annual fee...with this new program...y'all should get rid of that fee...would take a little of the sting off if you are to keep with this new plan. That's just my thought!! I have always liked flying SWA because of the fares and y'all were different than all the other airlines...but now it looks as though you are becoming one of "them"!!! Sad sad day.... :o(
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