08-31-2008
08:37 PM
7 Loves
I realize I am off the topic of this post but I would like to join the chorus of pro in-cabin comments on your blogs.
I have a small dog (MinPin) weighing 12lbs. I fly 4 or 5 times a year and he always travels with me. We fly on Continental, Delta, Southwest and United. It would appear that Southwest is the only airline that does not accomodate in-cabin pets.
I have enjoyed flying Souhwest in the past but due to this policy I have not used your airline in 4 years. I would like to resume patronage of Southwest as the route schedules are more convenient for my regular destinations.
In four years Southwest has missed at least 10 revenue making opportunities with me, not including the additional revenue from the pet fees. It would be interesting to know the cost/benefit analysis behind this policy. From my perspective it is a lose lose for Southwest. You lose loyal customers and the opportunity to expand your user base and you lose out on the real revenue provided by the pet fee.
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08-31-2008
08:31 PM
17 Loves
I realize I am off the topic of this post but I would like to join the chorus of pro in-cabin comments and this seems the place to do it.
I have a small dog (MinPin) weighing 12lbs. I fly 4 or 5 times a year and he always travels with me. We fly on Continental, Delta, Southwest and United. It would appear that Southwest is the only airline that does not accomodate in-cabin pets.
I have enjoyed flying Souhwest in the past but due to this policy I have not used your airline in 4 years. I would like to resume patronage of Southwest as the route schedules are more convenient for my regular destinations.
In four years Southwest has missed at least 10 revenue making opportunities with me, not including the additional revenue from the pet fees. It would be interesting to know the cost/benefit analysis behind this policy. From my perspective it is a lose lose for Southwest. You lose loyal customers and the opportunity to expand your user base and you lose out on the real revenue provided by the pet fee.
... View more