My livelyhood depends on flying back and forth to work and to see my kids in Louisiana and California. Southwest and I are partners in both. This isn't a customer/Airline thing anymore. This is a partnership. When I have to change my flight plans as many as 4 times sometimes and never incur a change fee that let's me know that they understand! Other airlines would would be in my pocket for $600 for four changes. I recently had to fly on AA because SWA didn't fly there. Those flight attendents gave me the same look they always have in the past. We are number 1 and you are number 2 and you ought to be counting your blessings that we have allowed you to borrow a seat on our plane!! I always dread it and am always elated to get back on my next Southwest flight where they do everything in their power to let me know that I am and always will be number 1!!!
Thanks Southwest!
Marc T. Babineaux
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