How about looking at Southwest? I read this story. After purchasing a ticket in November for a flight in December, notice was given to the traveler in March that they owed double what they already paid cash for. SW says the credit card holder stated they did not make the purchase, that their card was stolen. Now Southwest wants what they say the ticket cost and if they dont get it they are turning the traveler into collections. In an attempt to further research, the traveler was given NO information from Southwest about the card holder. The police in the area dont do internet scams less than $10000, so the traveler has no recourse there. Southwest states they only will give credit card information to a police department, but when a traveling advocate contacted Southwest on behalf of the traveler, they were given more information than the traveler. If Southwest knew in December before the flight was taken, why didnt they contact the traverler then that there was an issue with his ticket? Instead they let him fly, wait 3 months, then go after the traveler. If it wasnot a valid ticket why did they let him fly? Does Southwest enjoy making people pay 2 & 3 times for the same flight? Does someone get a high sending people to collections and maring their credit? This is wrong.
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