Open seating is great, but SW needs to do something about the ABC lines. The last time we flew, on each end of the trip, the A line was parallel to some window seats in the terminal. People in those seats felt that they were in the A line, even though they were sitting, sprawled out over the entire row of seats. It was totally impossible to determine where the end of the line was. I am one of those that likes to get on the plane early, so I can get a front seat and not have to deal with the inconsiderate passengers who carry on entirely too much luggage, and too large luggage at that. The ABC lines need to not parrallel any seating, but remain true "lines" so one can easily see where to place oneself. Someone earlier posted that the "ropes" should be longer between the lines so that one would know where the ABC line was and could get into the correct line. I agree wholeheartedly with that idea! There should be a "rope" on either side of each line, clearly marking the line, even the outside of the lines (in other words, all passengers would be in a line with a "rope" on each side of them, not encompassing any seats).
We love SW and fly it exclusively. If something changes to make the boarding less stressful and inconsiderate, then we are all for it!
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I don't mind the idea of open seating vs. assigned seating, but think it would be great if the seat could be determined by when you got your boarding pass. In other words, I try always to log on exactly 24 hours before flight time to get that "A" pass. If the seats were assigned in the order they were requested it would be great. Another thing that I think would keep the airlines on time, and reduce problems at boarding, is to eliminate all carry-on luggage except what will fit under the seat in front of you. The issues with folks trying to stuff luggage containing months worth of clothing and gear in the overhead compartment are immense. Just eliminate carry-ons and let the wonderful Southwest baggage handlers take care of it in the most efficient way. I always make sure I get an "A" so I can get on early and not have to deal with those folks stuffing it in, then dragging it out at the destination. Talk about "think different"!
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