Seats are as useful as having baggage arrive with them. Why the heck does SWA not use a tracking system for bags? Seems to me that baggage tag numbers with barcodes are already part of the SWA system, yet there is no way to utilize them for 'real-time' tracking? How bizarre is that? That tidbit roudly presented by the outstanding folks at SWA Oakland, who simply rely on a five-day turnaround for baggage. Can anyone say "we don't give a ding?"
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