12-28-2007
01:12 AM
3 Loves
I travel quite often on southwest airlines and i favor the old boarding process for Families with small children. I do not have children and with the old way i could choose not to sit by these families, because they would board first go all the way to the back and take their seats and not have to worry about a "stranger" sitting next to their children. With the new family boarding i have been stuck next to a mother with a screaming 2 year old, and i also have been sitting by a mother with an infant and her 4 year old because it was the ONLY seat left on the aircraft. Please take these comments in consideration the next time you change your boarding procedures and try and make it better for everybody. I LOVE the old Southwest Family PRE-BOARDING!!
Thanks,
Mildred
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