02-16-2010
01:09 AM
It is a shame to see a great company like Southwest speak out of both sides of their mouth. The pilot had nothing to do with the decision, and he wasn't thrown off the plane for his girth, rather Southwest needed to find space for other passengers and it was a "Last on, first off" decision. The fact that Southwest and their mouthpieces can't own up to that fact is pathetic. Your apology is phony, and I and my large family will never fly Southwest again. OWN UP TO YOUR MISTAKE INSTEAD OF HIDING BEHIND POLICY!
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