Business travel fares, award travel perks for business travelers, posh waiting areas, numbered and lettered boarding...what the heck are you guys doing? You guys think these are enhancements?
SW has a cult status due to its democratic business sense and now that's gone. We like the low fares, friendly service, easy boarding method and knowledge that we'll get to our destination on time and without much hassle. You're becoming another major airline clone and that's incredibly sad.
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