I don't begrudge Kevin Smith his complaints because Southwest is inconsistent in applying these so called "rules". I flew out of Chicago last July and sat next to a large passenger who was one third of the way into my seat. He certainly couldn't put the arm rest down and it was plainly obvious to the flight attendants since they watched me get into my seat. Moreover, it was a full flight so I sat for 4 plus hours being squished in my seat with one side of me plastered against him and the other side against an arm rest. He was uncomfortable, I was uncomfortable but we both wanted to get home so we just dealt with it and moved on. Kevin Smith's seatmates weren't complaining and he could put arm rest down so he shouldn't have been kicked off. If Southwest has such rules that would cause them to remove Kevin from his flight, then they need to be consistent otherwise it's just lip service and BS.
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