02-15-2010
03:47 PM
Wow... seems like alot of these posts are being made by the same person "I dont want to sit next to someone overflowing into my seat" has been posted about 100 times. I understand the policy and I do beleive after some size limit someone should have to buy 2 seats but I've never liked the fact that it's simply the airline's decision. Make some sort of measurable standard for size or weight (whichever) and if someone exceeds it then you can ask them to pay more.
I dont think Kevin Smith is THAT big that he needs to be asked to buy 2 seats. The fact that Southwest is apoligizing for this is proof that someone in their management or PR agrees. And as others have said this lame attempt at an apology (did they really appologize via twitter???) is laughable and this isnt being handled correctly.
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