Thanks to you , Mark , for explaining what the REAL reasons of the now infamous LAS delays. We in inflight get the brunt of wise a_ _ remarks regarding those delays most trying to blame SWA for the cause. It's frustrating for us to listen to the same remarks over and over and trying to explain to a customer who won't listen the real reasons of their delay.I hope some of the few who try to ruin our day read your blog and understand whats really happening and join the majority of our fabulous customers [who we luv dearly ] and help us help them through an unpleasant long wait .
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