02-17-2010
02:32 AM
1 Love
How come you do not allow fat people to sit in one seat but you allow short people to sit in the emergency aisles when there is clearly a tall person crunched up in a regular seat? Seems pretty dumb to me.. Aren't tall people just as important of customers to you? I'm a larger person but can get the armrest down so I have never had to purchase two seats but I am also 6'4" and I have had more problems with your horrible seating structure than with fitting in to your seats because of fat issues.. Your apologies are horrible and because this is the way you chose to fight and are standing firm on it..
I will never fly Southwest again - You have lost my 30-40 flights a year business (90% was done on Southwest). United > Southwest
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