Do not abandon you current practice of no assigned seating. I love change and I consider myself a full time change agent, but
change for change sake is just wrong. Every time I am forced to use another airline, and I experience assigned seating, it
reconfirms why I fly Southwest. The horror of 30 minutes at the gate as everyone dances up and down to get their seats is
terrible. And I rarely get a great seat anyway even when I book well in advance.
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