02-16-2010
12:31 PM
1 Love
No way would I risk flying SW if they can just yank you off a flight despite you meeting the "arm rest down rule". If they did that to my brother or mother I think I would lose my mind right on the spot and we all know in this day that's not something that can be done given the sensitivity post 9/11. I'll just use the power of my dollars elsewhere and both SWA and I will be happier (as I'm sure their competitors will be).
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02-15-2010
05:50 PM
I say ban every fat person you can. Not just the morbidly obese, but all of them. Post that height and weight chart right on the website and have a damn scale and measuring tape at the check in counter. It will certainly make flying SWA more comfortable as each flight will have about 15 people on it and tickets will be about $200 each way.
Give me a break SWA! You are the freaking city bus of the sky and everyone knows it. That's not a bad thing, it's just that everyone knows that if you fly SWA you are gonna be packed in like cattle and it's gonna be on the cheap.
If Mr. Smith fit the arm rest test then I would say you were contractually required to let him fly. Mr. Smith is someone who can shine a light on this. There are probably hundreds of people whom you have humilited like this who had no voice or platform. I spend a min of 5 days a week in the gym, am 6 feet tall and weigh 220. I'm not bragging but I'm very lean and very muscular and I can barely sit comfortably in one of your seats without my arms neededing to be pulled in as to not infringe on the preson next to me. I usually pick the isle to I can lean out a bit as to not infringe on the person next to me. Sure I get the hell beat out of my isle arm by people walking by, but I'm flying for dirt cheap. I've see larger passengers do this as well.
I flew another carrier last month and was shocked by how much bigger the coach seats were compared to SWA. Of course I paid A LOT more for that flight. You're a cattle car airline, and you make money on filling planes to capcity, I get it. I'm okay with it but if he passed the test, then you are WRONG.
I can't image if this happened to my brother or my mother for because they are larger (not morbidly obese, but heavier). Hell technically I'm "obese" according to those weight charts but obviously not one is going to look at me and question my fitness or my flying due to size. I have no stomach for this selective enforcement of a policy that has such humiliating effects. Taking my business elsewhere is about at loud as I can "speak" on this issue.
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