02-16-2010
09:59 AM
I still don't see anything on this blog that says, "Sorry, we messed up, we randomly enforced a policy that did not apply to a passenger because we needed to get rid of a body to proceed to the runway. Oh, and by the way Smith wasn't too fat, we just needed to toss someone because the pilot said so and we used his size as an excuse." I'm five months pregnant and will probably need a seat extender soon. So far, I fit well within the confines of a 17 inch seat. However, do I need to worry that I am going to be evicted from my seat after I'm sitting because a flight attendant randomly determines - "she's too big - off of the plane"!!?? The issue is how randomly the policy was enforced and that someone who was larger than Smith was allowed to keep his one seat. Of course forcing passengers to buy two seats is also a nice source of revenue for SWA too.
Fix your damn policy and maybe I'll fly Southwest Air without being afraid that my pregnant ass will be thrown out of your planes! And trust, me, should my pregnant ass be thrown out of one of your planes there will be a civil lawsuit and complaining to the FAA that will knock your socks off!
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02-16-2010
09:58 AM
I still don't see anything on this blog that says, "Sorry, we messed up, we randomly enforced a policy that did not apply to a passenger because we needed to get rid of a body to proceed to the runway. Oh, and by the way Smith wasn't too fat, we just needed to toss someone because the pilot said so and we used his size as an excuse." I'm five months pregnant and will probably need a seat extender soon. So far, I fit well within the confines of a 17 inch seat. However, do I need to worry that I am going to be evicted from my seat after I'm sitting because a flight attendant randomly determines - "she's too big - off of the plane"!!?? The issue is how randomly the policy was enforced and that someone who was larger than Smith was allowed to keep his one seat. Of course forcing passengers to buy two seats is also a nice source of revenue for SWA too.
Fix your damn policy and maybe I'll fly Southwest Air without being afraid that my pregnant ass will be thrown out of your planes! And trust, me, should my pregnant ass be thrown out of one of your planes there will be a civil lawsuit and complaining to the FAA that will knock your socks off!
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02-15-2010
04:46 PM
Since Kevin Smith's armrests were able to be lowered comfortably and he did not need a seat extender, he passed Southwest's Customer of Size policy. Obviously, someone wanted his seat on the prior flight and that is why he was ejected. I am sure that that particular seat was filled as soon as he was escorted off of the plane. Southwest, you suck, make this right . I will not be flying you anytime soon, either. As for you paid P.R. corporate shills, I would be very surprised at anyone who sticks up for SWA. Your Customer of Size policy should be uniformly enforced across the board and not left randomly for flight attendants to pick and choose.
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