I just read about your blog in the newspaper and about the assigned seating test. Don't do it! There is an energy and vitality that emanates from the open seating policy. It (and your low prices) are what make Southwest different from the other airlines. Open seating allows frequent flyers to book a few days before a flight and still get a good seat. I love your other improvements--online
check in and wireless check in. Just don't go too far.
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