Southwest Airlines Community

I love that people are popping up and thanking you for "upholding policy" and protecting them from the evil fat people, whilst being completely unaware of the facts, i.e. that while Kevin Smith is a large man, he was not so large as to require the second seat. He fit comfortably within the armrests and buckled his seatbelt without an extender. You threw off a paying customer, humiliating him in the process, and then had the absolute gall to fatshame the SECOND customer (the woman who shared the row with him on the second flight) by pulling her up and chastising her that she should buy a second seat WHEN THERE WAS ALREADY A EMPTY SEAT sitting between her and Smith. Furthermore, you have not apologized for spreading the lie that Kevin Smith "always" buys two seats. He did this week, just for personal space and convenience, but you had no right to lie and intimate that he frequently buys two tickets because he is otherwise Too Fat To Fly in one seat. Shameful business all around. I hope you at least have the decency to call the woman on the second flight and apologize for your flight attendant's behaviour to her. But you won't, because that woman doesn't have 1.6 million followers on Twitter. ... View more

I love that people are popping up and thanking you for "upholding policy" and protecting them from the evil fat people, whilst being completely unaware of the facts, i.e. that while Kevin Smith is a large man, he was not so large as to require the second seat. He fit comfortably within the armrests and buckled his seatbelt without an extender. You threw off a paying customer, humiliating him in the process, and then had the absolute gall to fatshame the SECOND customer (the woman who shared the row with him on the second flight) by pulling her up and chastising her that she should buy a second seat WHEN THERE WAS ALREADY A EMPTY SEAT sitting between her and Smith. Furthermore, you have not apologized for spreading the lie that Kevin Smith "always" buys two seats. He did this week, just for personal space and convenience, but you had no right to lie and intimate that he frequently buys two tickets because he is otherwise Too Fat To Fly in one seat. Shameful business all around. I hope you at least have the decency to call the woman on the second flight and apologize for your flight attendant's behaviour to her. But you won't, because that woman doesn't have 1.6 million followers on Twitter. ... View more