On "not letting families board first"
I can not believe Southwest is doing this!
Customers see you as a "caring airline" instead of "anything for profit" type of business.
Please re-think this policy, otherwise a guy like me will chose another airline when I travel with my one year old son!
Again FOCUS on LOW FARES AND CUSTOMER SERVICE!
Stop wasting your time on useless policies.
Thanks,
R
... View more
I am strictly appose to the "assigned seating." And here is why:
1. Non assigned seating is an identity of Southwest Airline. Thats what makes it DIFFERENT as a product and service.
2. You can choose your seat equals freedom! (compare to other airlines). You are not bogged down by a "system".
3. (and again) Why Stop doing what you are so famous for? Do not stop a good thing! Do not stop "sit any where policy!"
Southwest should FOCUS on lower fare cost and better Customer Service instead of these useless corporate projects which have a low ROI . Stick with your competitive advantage, freedom to travel with low fare, freedom to sit anywhere!
Am I the only one thinking like this!
Thanks for listening,
R
... View more