I want to express that I share the opinions of many of the bloggers above that it is unforgivable for SW to have renegged on the re-accomadation promise. I remember feeling like I would be"taken care of" when I first call the reservation desk after the news. I ask the representative multiple times to state and re-state that my family would be "re-acommodated" at no charge. I was absolutely promised this multiple times. I just got off the phone and of course as all of you know, everything has changed. So I'll spend 5G's to get my daughter to her soccer tourneyment in Hawaii. Thank God I have the means to do it, but SW which I believe was the only airline with a soul, has now lost their special status. It was all so avoidable. Sign me up for the class action law suite.
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