02-15-2010
06:28 PM
1 Love
Say what you will about the sincerity, but there is something to be said about the freedom in the comments section: especially the freedom to be judgmental about this apology. Was SouthWest wrong, maybe, was Smith, maybe. I can't be the one to judge that, but I do think that it is rather telling that SW has open comments even though they criticize.
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