If the girls who appared on t.v. were dressed exactly the same as they were when they boarded the plane then whoever complained overreacted. If the first girl wasn't wearing underwear then they did the right thing. If it was an overreaction on the part of a customer, then the flight attendant should have offered to reseat the complainer.
Speaking of overreacting, what's up with all these haters that say they'll never fly SWA again?? That is stupid! SWA typically has the lowest fares, and the Rapid Rewards program is awesome. All of you all will be back, sooner or later, so get over it.
Keep up the good work, but don't let your flight attendants arbitrarily remove people from flights for their dress... If you have to, develop a policy that is in line with current fashion trends and enforce that.
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