CONGRATS on the new addition! You are the best airline EVER!
Please consider adding a non-stop from JAX to MSY. You used to have a direct flight before Hurricane Katrina. Now I have to go through Houston, Tampa, or Nashville, etc. Although I'd rather fly many times I've opted to drive because of the time factor. With the time change it can take up to 5-6 hours to get to NOLA and I can drive there in 8. With that said Southwest is still the BEST b/c I have tried other Airlines and not only are they more expensive but you have to go through ATL which is even worse.
Fondest Regards,
Sharon E
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