02-15-2010
03:17 PM
I am an uncomplaining frequent flyer and happy SWA customer. Once, on a flight on a different airline, I was asked to give up my seat so a "mother and daughter" could sit together. I obligingly moved and was seated between two Kevin Smith-sized individuals. I sat, arms literally pressed to my sides, knees together, for three hours between the two. Unless you've been there/done that, don't complain. SWA's policy is correct. If you pay for a seat, you should be entitled to all of the space between the arm rests.
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02-15-2010
03:16 PM
I am an uncomplaining frequent flyer and happy SWA customer. Once, on a flight on a different airline, I was asked to give up my seat so a "mother and daughter" could sit together. I obligingly moved and was seated between two Kevin Smith-sized individuals. I sat, arms literally pressed to my sides, knees together, for three hours between the two. Unless you've been there/done that, don't complain. SWA's policy is correct. If you pay for a seat, you should be entitled to all of the space between the arm rests.
... View more