02-17-2010
06:24 PM
1 Love
Where is your policy saying, "How dare fat people exist? Why should these second-class citizens want the same rights as other people? Ew, I don't want to look at them."
He got the armrests down. He could have buckled himself in given a chance. But, no. Not given a chance.
I'm nice and slim myself, and will never have to worry about this issue personally. YET STILL, I will never fly Southwest again in my life. Congratulations.
Your customers are human beings, not numbers. It's easy to forget that from the other side of a computer screen. If you want to maintain your customer base, you might want to remember that.
... View more