I had an experience at the SWA boarding in Las Vegas yesterday.
We arrived at the gate to find 6 people ahead of us in the A-LINE, so we asked where the end was, and joined the line.
Since the wait was approx. 1 1/2 hours for the plane, we were all sitting in the chairs, when a younger person walked past us, and went up to sit down on the floor at the beginning of the A-LINE.
Needless to say all of us were shocked that the person would do that, and what really shocked us was that the person refused to move until we found an SWA person to help convince the person to take a proper place in line.
How do you resolve the issue of those people who do not wish to follow the proper place-in-line technique ?
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