Everyone's commented on Southwest's "bags fly free" deal, but no one's mentioned that you're already charging for the option to pay $10 per one-way trip to get your boarding pass sooner. So I'd say that SWA has already joined the Nickel & Dime Club. That said, why should the many passengers who won't use wi-fi pay for it? I agree that a reasonable charge would be fine, but not in the $10 range some airports charge. I like the ideas of an annual or monthly fee for frequent fliers and of allowing drink coupons to be used for wi-fi. But I say there's no need to let the Business Select passengers have it free all the time; the vast majority of them will be vouchering the expense anyway.
And I hadn't thought of the VOIP issue, but I second the suggestion to ban it!
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