I very strongly disagree with the idea of going to assigned seating. Those who complain are probably those who just don't want to be put out at all....they want the best of all possible worlds, being I get to show up in the last thrfee minutes of boarding with a tremendous amount of luggage and handle it all my way...me, me me me. Well, I am just as much about me; but I am willing to go through the horrible hassle of getting my electronic boarding pass early....(all of 1.5 minutes on the worst day ever), standing in line (15 minutes yesterday, worst since you started using electronic boarding passes...so what?) checking my bags (gee, curbside service by smiling Sky Caps...what a hassle that is...excuse me?) I do'nt get it. The Southwest experience ,being so different, is an 'opt in' kind of situation. If you don't want to play that game, go elsewhere and stop whining! The same folks who are so concerned about assigned seating are generally never going to be happy with whatever seat they get, where they put their bags, blah, blah blah. If it's REALLY importnat, I think those folks should probably go first class somewhere else, and bite the bullet and pay up for it.
I have sure had a lot of fun flying open seating. I like you just the way you are.....PLEASE DON'T CHANGE IT!!!!!
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