11-13-2007
08:40 PM
1 Love
Hey Southwest. Looks like you have taken up the same campaign as the neo-cons. Disinformation agents (employee-spin) abounds! Get real, hear what the families and non-business travelers are saying!
Are you so arrogant that you don't care about what those people are saying? Is corporate money the most important thing to you? Maybe your system works for DAL-HOU or PHX-OAK "commuter" flights, but I guarantee it's not working on other flights. I just took a flight from OKC-PHX and we were delayed 10 minutes to get some families together. I bet your hold system will crash and burn this holiday season. Just wait until Nov 25th!
Formerly a LUV fan, now a Xjet fan.
Tom (OKC)
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11-08-2007
03:52 PM
1 Love
The only contract of carriage that is on your website that pertains to boarding is Issued Oct 26, 2006, Article 21 Section C
"Boarding Groups are assigned on a first-come first served basis in the order Boarding passes are issued, regardless of the location or means from which obtained"
Although this doesn't affect the RR- A List policy which issues boarding passes 36 hours before the flight Article 127 (Right to Change Contract) suggest that you have the right to make these changes, but you should keep you website up to date!
Tom
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